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Contact Us
Shipping Enquiries: Our normal shipping is same day dispatch within 24 hours - our warehouses are operating as normal, but we are currently experiencing heightened demand as a lot of awesome people are looking to make great quality pizza at home! We will dispatch your orders as soon as possible and we will send a tracking link as soon as your order leaves our warehouse. Please bear with us as dispatch may take up to 3 working days from order during this period. 🍕
Customer Support Queries: our team are extremely busy at the moment - we want to give every customer the time they deserve, and get back to you as fast as we can, but please bear with us for 3 working days at this time.
Customer Support
Check out our resources and FAQ to learn about Ooni ovens and accessories. Contact our Ooni Experience Team directly for all product enquiries, order information, tips and tricks and more.
Our awesome team aim to reply to all emails within 1 business day. We also have Live Chat available 24/7.
Media Enquiries
For media, marketing and partnership enquiries, please contact us at marketing@ooni.com.
Retailers and Distributors
What do I need to do to become a retailer or distributor of Ooni?
We'd love to hear from you! You can contact us on sales@ooni.com and we'd love it if you could include some information about your store or website and your plans for stocking Ooni!
Make Us Smile
Send us your best pizza pictures, favourite memes, stories or just top banter to banter@ooni.com.